Complaints & Compliments


Complaints and compliments are valued by the Boone Police Department. Your valid complaints and criticisms help us to protect the community from possible misconduct by police employees. At the same time, a thorough and impartial investigation procedure helps protect police employees from unwarranted charges when they perform their duties properly. Compliments are appreciated and provide recognition for a job well done.

Things to remember:

  • You may remain anonymous (this will prevent us from contacting you for additional information or providing you with a disposition).
  • You need not be a part of an incident to make a complaint.
  • You do not have to know any of the persons involved.
  • You may make a complaint as a witness to an incident.
  • If you believe you have a valid complaint, constructive criticism, or police personnel have conducted themselves improperly…you can report it.
  • Our goal is to give you the best possible police service and quality of personnel.

  1. Filing a Complaint or Making a Compliment
  2. What Happens Next?

Filing a Complaint or Making a Compliment

A complaint or compliment may be made orally or in writing at any time of the day or night to any police supervisory personnel. Usually, an explanation of the situation in person, by telephone, or by mail is all that is needed to initiate a review or investigation of the matter. If you call or come to the Police Department, you will be referred to an on-duty supervisor.

When making a complaint, please try to include as much of the following information as possible, such as employee(s) name, badge number, and/or vehicle number. If you do not have this information, simply explain what happened by providing the date, time, and location of the incident.